Support
Questions? Browse the topics below or reach out directly.
Email support
We typically reply within one business day.
Account & Login
How do I get access?
ValuationOS is invite-only. Contact us at the email below and we will add your account.
How do I sign in?
Use Google Sign-In (recommended) or email one-time passcode (OTP). No password is required.
How do I disconnect my Google account?
Visit Google Account Permissions (myaccount.google.com/permissions), find ValuationOS, and click Remove. Your account data can then be deleted by emailing us.
Can I share my login with a colleague?
No. Credentials are per-user and non-transferable. Admins can invite additional users from Admin › Users.
Data & Valuation
How current is the transaction database?
Data is imported on a rolling basis from multiple institutional sources. Most records represent closed transactions from the past several years.
How do I run a valuation?
Go to Valuation, select your industry and geographic filters, then enter the subject company's Revenue, SDE, and EBITDA. The engine returns multiples and an implied valuation range.
Can I exclude outliers from my comp set?
Yes. Check the exclusion checkbox on any comp row in the Valuation or Browse pages. Excluded rows are greyed out and removed from the statistics.
Can I download the results?
Yes. Use the Download CSV button on the Valuation page to export your comp table, or use the Export page for a full filtered dataset.
Import & Data Management
How do I import transaction data?
Admins can upload CSV files from Admin › Import. The system maps fields automatically based on column headers.
How does deduplication work?
The system flags likely duplicate transactions based on name and financial similarity. Admins can review and merge or reject each candidate in Admin › Dedup. A merge fills null fields from the secondary record and re-links all source data to the primary record.
Billing
How is ValuationOS priced?
Pricing is negotiated per organisation. Contact us at the email below for details.